Online Florist Singapore

Terms & Condition

Prices & Payment Processing

All prices shown are NETT PRICES based on Singapore dollars (SS$).We accept major Credit Cards, Cash or Check on Delivery and Money transfer.Upon Successful Online Order, you will receive an Email Confirmation of your order.

Customization and Special Requirements

Please use our Online Customization Form to let us know your order details and requirements.Upon confirmation of your order, we will send you an email.

Cancellation of Orders

Cancellation of order must be made at least 24 hours in advance before delivery date.A 50% cancellation charge will be imposed for same day cancellation; ie. less than 24 hours notice.Non-delivery due to incorrect details will be treated as order cancelled and no refund will be made. We will keep you informed through normal channels to make other necessary arrangement.

Substitution

We will do our utmost best to deliver your order as featured.However, due to seasonal and stock availability, the company reserves the rights to make appropriate substitutions whilst maintaining the value of your order, to ensure your order arrives on time.We ensure that the replaced items will be of equivalent or higher value.Customer will be informed prior to delivery.

Exchanges & Refunds

All our goods sold are non-exchangeable and non-refundable. Refunds will be given at the discretion of the Company’s Management.

Feedback / Complaint

We welcome you to use our online Contact Us form to submit any feedback/complaint to us, to help us to improve and provide better customer service. Confidentiality of Transactions

We treat all transactions and customers’ particulars with the strictest confidence.Any unauthorized use or modification to the customer’s information is a serious offence. The Company will take legal action against anyone who use or alter the company’s information asset without authorization.

Security

Inter Vivos strives to make your on-line shopping easy, secure and worry free. We employ the Internet’s Secure Socket Layer (“SSL”) security technology to safeguard your shopping transactions and encrypt your credit card information. Both the Netscape Navigator and Microsoft Explorer web browsers support SSL. When you check out, your browser will automatically be sent to our secure commerce server, encrypting your card information before it is transmitted via the Internet.

Your Consent to Our Policy

By using this web site, you consent to the collection and use of information by us. If we change any of our privacy policies, we will try our best to post these changes on this page so that you are always aware of what information we collect and how we use it.